Practice question

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Illustration of a nurse manager, holding a clipboard and standing in the middle of a number of faceless talking heads

Understanding and addressing the barriers nurse leaders themselves face is an important st

04 Apr 2024
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Using an open stance, a courteous manner and avoiding defensiveness may influence an interaction with a complainant.

The ASSIST model of communication can be used to handle complaints in a way that benefits

03 May 2023
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Three senior nurses discussing a series of Post-It notes with ideas written on them: good nursing leadership when practising innovation is vital to quality patient care

Good nursing leadership when practising innovation is vital to quality patient care.

29 Mar 2023
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Nurses administering medications: most medication errors happen during the administration process

When a nurse reports a mistake in medicines administration, their manager’s skills in resp

21 Feb 2023
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Nursing managers should be able to identify symptoms of compassion fatigue and support tea

02 Feb 2023
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Critical thinking can help nurses provide excellent care and improve patient well-being

14 Sep 2018

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